"Your contract embroidery partner."
4750 NE 10th Ave, Oakland Park, FL 33334, United States
"Your contract embroidery partner."
4750 NE 10th Ave, Oakland Park, FL 33334, United States
The Office Manager will serve in a “second-in-command” role assisting the President/Owner of the Company in managing day-to-day operations and interacting and working with customers both by telephone and in a face-to-face environment. Despite the job title, the most important aspect of this position is assisting walk-in customers as they drop off orders or place orders by telephone or via a written purchase order.
Secondarily, and to the extent that time and skills permit, the Office Manager will assist with light accounting or bookkeeping activities, ordering of supplies, and general office administration.
Attending walk-in customers, making sure to take and accurately record production instructions for new embroidery orders as they are dropped off.
• Coordinating or setting up new orders for production by carefully examining the purchase order or other instructions from the customer, selecting the proper embroidery file and noting complete and accurate production instructions for factory staff.
• Working with warehouse staff to monitor daily receipt of product for new orders, including backordered items, and to properly prioritize and schedule items for production based on client deadlines and due dates.
• Working with warehouse staff, separating or organizing incoming garments for production, based on client production requirements.
• Invoicing orders that are completed and removed from factory floor for pick-up or shipping.
• Collection of accounts receivable, including running credit cards and preparation of bank deposits.
• Monitoring and ordering of both office and factory supplies.
• Daily preparation of daily shipping labels and package couriering based on client instructions, and integration of client shipping charges into billing.
• High school diploma with BA or BS degree preferred.
• At least 5 years of work experience, preferably in a factory or production environment, in relevant positions.
• Extremely organized and meticulous individual with demonstrated attention to details and ability to successfully manage multiple, independent tasks simultaneously.
• Excellent written and verbal communications skills.
• Very strong interpersonal skills, with demonstrated ability to quickly develop relationships and trust with key clients.
• Self-directed, independent worker with high level of energy and stamina.
• Strong ability to work with numbers and financial concepts.
• Spanish skills considered to be a strong plus.